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Terms of Service

At LACE Creations, our Customer Service goal is simple: We are committed to providing our customers with total satisfaction...Every time...Guaranteed!.

If you are not satisfied with our products, please return the item in the original packaging within 14-days and we will refund your purchase or exchange it for another product of equal value. NOTE: Clearance Items and Custom Ornaments are excluded from Returns, Exchanges or Store Credit.

Because all of our products are handcrafted, slight imperfections may be found, but in no way does this detract from the beauty of the finished product.

If an item is damaged, please return the product and we will repair it free of charge or provide a reasonable alternative if the product cannot be repaired.

Your Satisfaction Is Our Goal!